Volato named as high achiever for customer service
April 15, 2024
Generally, a Net Promoter Score above 50 is considered excellent, while any score above 80 is considered world-class. Volato has managed a score of 88, placing it in the very top tier in the US.
The customer-designed app scales Volato operations for enhanced customer experiences: it offers pricing, booking and real-time data, integrated with Volato Mission Control.
HondaJet maintenance capabilities expand in southeast US
January 22, 2024
The Volato agreement expands Banyan’s geographical footprint outside of Fort Lauderdale for the first time since its founding in 1979 and creates a new authorised HondaJet maintenance facility.