US MRO provider Elliott Aviation, a Phenom 100/300 and Legacy 450/500 authorised service centre, has again received authorisation on its recent Embraer factory audit. The company had previously received a 100 per cent score on its biannual audit in 2016.
The Embraer audit involves certification, training, tooling, planning, maintenance tracking, infrastructure, organisation, security and customer care. Since its last audit, Elliott Aviation's team in Moline, Illinois has made further enhancements to support Phenom 100/300 and Legacy 450/500 customers by adding its online project tracking tool, Elliott Connect. The team has successfully completed several major inspections and full paint and interior refurbishments on Embraer products.
“Our collaborative relationship with Embraer and our dedication to customers has driven this 100 per cent score,” says president Greg Sahr. “We're very proud of the work our employees do every day to ensure our customers, including Embraer owners, have a positive experience.”
Elliott Aviation has been an authorised Phenom 100/300 service centre since 2011 and a Legacy 450/500 authorised service centre since 2017.