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Singapore central to Global Express achievement
A Global Express XRS has been fitted with nice HD CMS and SDR system by a team in Singapore. This is a first for the Asia Pacific, and expansion of Bombardier's service centre there should facilitate future opportunities.
Bombardier Singapore service centre general manager Simon Wayne; Boustead Project deputy chairman and executive director Wong Yu Wei; JTC Corporation industry cluster group director, aerospace Glory Wee and assistant chief executive, aerospace Alvin Tan; Bombardier Business Aircraft VP and general manager, customer experience Jean-Christophe Gallagher; High Commissioner of Canada to Singapore Lynn McDonald; EDB Singapore director of capital goods Lim Tse Yong; Boustead Project MD and executive director Thomas Chu; one of the first Bombardier Singapore Service Centre employees Idris Jumari; and Bombardier Business Aircraft VP,  service centres Chris Debergh.

Bombardier's service centre at the Seletar Aerospace Park in Singapore has installed and certified a Lufthansa Technik nice HD cabin management system (CMS) and SDR wi-fi system in a Global Express XRS aircraft, the first for a Bombardier business jet in the Asia Pacific region. This achievement was the ideal fit for an undisclosed customer who wanted to update the existing 10 year old CMS with the nice HD system on the Global Express aircraft.

The CMS milestone comes as the expansion for the Singapore service centre is in full development. Announced in February 2019 at a ground-breaking ceremony, the enhancement of the Singapore service centre will see the facility more than quadruple its current 100,000 sq ft footprint to approximately 430,000 sq ft, transforming it into a high capacity, one stop shop super centre, offering customers the full range of maintenance, refurbishment and modification services required throughout an aircraft's life, directly on site. Construction is ongoing with the target for its inauguration in 2020.

“This achievement underscores the outstanding engineering and maintenance teams that we have at the Singapore service centre serving our customers in the Asia Pacific region,” says vice president and general manager, customer experience Jean-Christophe Gallagher. “Since opening in February 2014, the Singapore centre has established itself as a centre of excellence for all types of retrofits, maintenance procedures and upgrades. With the expansion of this facility, we will continue to provide customers in the Asia Pacific region with enhanced reliability and service options and create future opportunities to reach more achievements like this one.”

“This Global Express XRS customer sought a facility that could take on such an upgrade,” says Singapore service centre general manager Simon Wayne. “The passenger control units for the nice HD system fit into the Global's existing locations, which saved the customer time and money.”

The Singapore service centre expansion will introduce new customer facilities, including a full-service 37,000 sq ft paint shop and advanced interior finishing capabilities, with key support functions such as training, sales and customer support, and an expanded portfolio of component repair and overhaul services. It will also offer heavy structural and composite repair capabilities, in addition to a 10,000 sq ft integrated parts depot. The centre can service the full range of Bombardier Global, Challenger and Learjet aircraft, including the flagship Global 7500 aircraft.

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