Jet Support Services, Inc (JSSI), has hired Molly Hennessy as chief product and technology officer, reinforcing the company's continued investment in technology, AI and data-driven solutions for the business aviation industry.

JSSI supports more than 5,000 assets through its hourly cost maintenance programmes, overseeing thousands of maintenance events each year. Beyond maintenance programmes, JSSI offers a comprehensive suite of digital solutions, including Traxxall for maintenance tracking; Conklin & de Decker for objective aircraft operating cost and performance comparisons; and PartsHub for streamlined online parts procurement. Additionally, JSSI recently introduced an asset-based financing product line under JSSI Aviation Capital.

Hennessy will lead efforts to advance JSSI's technology stack, enhance client portals, and optimise internal and external tools that drive efficiency and information transparency for aircraft operators worldwide.

Hennessy joins JSSI after more than nine years at United Airlines, where she most recently served as managing director, crew and catering technology. In this role, Hennessy spearheaded the transformation of crew scheduling tools from legacy mainframe systems to a modern technology stack, fostering collaboration between pilot and flight attendant organisations to deliver significant time and cost savings. Her proven ability to align technology strategy with operational excellence will be instrumental as JSSI accelerates innovation and prepares for new and exciting investments in digital solutions.

“I'm thrilled to join JSSI at such an exciting time,” she says. “My priority will be ensuring our technology strategy delivers products that are not only cutting-edge but also deeply impactful for our customers and to set a new standard for performance, reliability and value in the market. I look forward to building on JSSI's strong foundation and helping drive the next wave of innovation alongside this great team.”

“Molly is a dynamic leader and executive who has a track record of delivering superior results and positive change throughout her career. This role is critical to our future success and underscores our commitment to talent and technology as a cornerstone of JSSI's future,” confirms Neil Book, chairman, president and CEO of JSSI.