Jet Aviation has introduced a new, fully integrated digital flight operations environment for its EMEA and APAC fleets. Based on a customised digital flight control centre, the new system enables seamless, real-time, information sharing between operational teams, crew and customers to increase efficiency and ensure seamless data access.

Information related to flight planning, aircraft updates and airworthiness, crew availability, training, the paperless electronic flight bag and more, across over 15 systems, is automatically collated, input and made available in one centralised operations control centre, eliminating manual entry and tracking. Any updates are instantly communicated to the relevant teams without reliance on email and to customers and crew who can log in online or via mobile to track trip status in real-time.

“Our promise is to make aircraft ownership effortless, and a key part of this is our ongoing journey toward innovative technology solutions in service of a seamless customer experience,” says Niclas von Planta, vice president flight services EMEA. “This new integrated solution streamlines the flight planning process, enabling our teams to access and share data instantly with one another and the customer. It is an incredibly exciting development, and I look forward to continuing to enhance the system to provide even more integrated options for our customers in the future.”

“In such a diverse region, every customer has different needs and requirements,” adds Cheryl Alejandro, vice president flight services APAC. “We are committed to understanding these differences and tailoring our approach to a specific operation. As our customers experience more and more digitisation in other areas of their lives, they expect the same from their flight teams. The introduction of this bespoke, integrated platform not only enables our teams to provide an even more efficient and personalised service to our customers, it makes that same information easily and quickly available to customers and crew, as and when they need it.”

The flight operations platform is built on a customised Leon Software flight operations management system, powered by bespoke digital integrations, which Jet Aviation implemented into its EMEA and APAC flight services operations in December 2024.

Jet Aviation operates a fleet of some 70 aircraft in EMEA, with six new aircraft year-to-date, including an Airbus A330, Airbus 319neo and two Gulfstream G700s. The company also operates some 30 aircraft in APAC, as part of a global managed fleet of some 300 aircraft.