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Business Air News Bulletin
Business Air News Bulletin
The monthly news publication for aviation professionals.

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fbo360 web platform provides real-time situation oversight
WFS says customer service representatives and line service managers can see the full history of aircraft movement and have a complete view of what's on the ramp at any time.
fbo360 says users can be confident that they will have access to the most up to date and accurate information through hosting on Amazon Web Services and data protection through encryption practices and a dedicated information security team.

World Fuel Services is launching fbo360, a web based platform said to be the next generation of FBO software developed side by side with customers. It gives FBOs full visibility across their entire operation in real time on any web enabled device.

It says with access to instant information and better communication, customer service representatives and line service managers can easily see the full history of aircraft movement details, so they have a complete view of what's on the ramp at any time. fbo360's mobile responsive design enables FBOs to provide a better experience for its customers by allowing it to manage on the go and reduce both radio traffic and customer wait times.

In addition to managing fuel inventory, it helps line service personnel manage tasks, hangar reservations and aircraft inventory. fbo360 automates processes that save time, and is 100% paperless, eliminating errors created by manual processes like scanning receipts and inputting tickets in multiple places. With the World Fuel Connected Truck, fbo360's connectivity with the truck's electronic register instantly and seamlessly feeds accurate fuel data into fbo360.

“We listened and learned from the ongoing inputs of more than 100 FBOs who have and continue to participate in the development, usability testing and product design feedback,” says Steve Drzymalla, senior vice president, business aviation bulk fuel sales, World Fuel Services. “The strength of industry knowledge and the resources invested in developing fbo360 should show the market the commitment that World Fuel has to be an innovator and leader in the FBO software space for years to come.”

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