Bombardier Aviation has made key leadership appointments at its Tucson and Fort Lauderdale service facilities. Marc Beaudette, who previously led the Bombardier Tucson service centre, has been appointed general manager of the Fort Lauderdale facility and will continue in his success to further elevate the customer experience and drive the company's customer-centric culture. With 30 years of experience at Bombardier, Beaudette has extensive knowledge of both production and maintenance operations and a vast understanding of interiors and completions. He will lead Bombardier's eventual move from its Fort Lauderdale service centre to a new state-of-the-art facility at Miami-Opa Locka Executive airport. “Marc is an accomplished Bombardier veteran and has made significant improvements at our Tucson service centre in the last three years, notably the positive impact on the customer experience,” says Jean-Christophe Gallagher, VP and GM of customer experience. “I know he will be influential in leading the evolution of our new service facility in Miami-Dade County.”

Appointed to the role of general manager of the Tucson service centre is Michel (Mike) Menard. With nearly 30 years of experience in the aviation industry, Menard began his career as an aircraft maintenance and engineering officer in the Royal Canadian Air Force. For the last 12 years, he has been vice president and general manager for StandardAero and Dassault Aircraft Services in the United States and abroad, making him ideally suited to take the helm in Tucson.

“We are thrilled to welcome Mike to the Bombardier family; his appointment is a testament to his deep knowledge of the aviation industry and his solid leadership skills,” says Gallagher. “His strong background in business aircraft support will be an asset to the team as he works to maintain overall customer satisfaction in Tucson and ensure this key service centre continues to be a top choice for our customers.”

The Tucson and Fort Lauderdale service centres are among nine world-class service facilities in the Bombardier Aviation support network. Trained technicians deliver a range of aircraft maintenance services, modifications, inspections, refurbishment, fly-in repairs and AOG service on Bombardier's families of Learjet, Challenger and Global business jets.

As a significant gateway to the Americas, the Fort Lauderdale service centre serves as an important hub for business aircraft operating in the Latin American market. The facility in Florida has completed more than 160 modifications, including avionics and ADS-B Out upgrades.

Established in 1976, the Tucson facility boasts one million square feet of total hangar space and is the largest of Bombardier's support facilities. In the last two years, the facility has completed more than 135 major inspections, including eight 120-month inspections on Global aircraft in the last 12 months.