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Rolls-Royce grows TotalCare customer base
33,000+ M250 engines have powered over 260 million flight hours, and in 2019 Rolls-Royce welcomed four more customers to its TotalCare servicing programme.
Four more customers have joined RR's M250 TotalCare engine servicing programme.

Rolls-Royce has signed four new customers to its premier TotalCare engine servicing programme. The addition of Florida-based Collier Mosquito Control District, critical care transportation provider Life Flight Network, Red River Ranch resort in Utah and Switzerland-based aircraft acquisition and sale consultant Centaurium Aviation brings the number of TotalCare helicopter customers to 21.

The Rolls-Royce M250 TotalCare programme offers operators an aftermarket support solution to suit their operational, maintenance and administration requirements. The principal advantage is to provide the most cost effective and risk-mitigated engine maintenance plan. The rate per engine flight hour is based on engine model, mission profile and location.

Director helicopter services Scott Cunningham says: “Rolls-Royce offers a variety of industry-leading sustainment solutions to match the operational needs of our customers. We are excited to add these new companies to our growing portfolio of TotalCare customers, offering them unparalleled levels of service and support for their M250 engines.”

Benefits include the transfer of maintenance risk from the operator to Rolls-Royce (one price per hour); mission tailoring; on-site or factory training; a dedicated field service representative; tailored coverage of maintenance; the customer can focus on flying and Rolls-Royce does the rest; and ease of budgeting as predicted flight hours per year and rate make for easy calculation.

“Since we joined the TotalCare Rolls-Royce in 2019, our experience has been very positive,” says Collier Mosquito Control District director of aviation maintenance Mark Prince. “We are pleased with the administrative staff and look forward to participating in the factory training this year.”

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