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ACE 2026 - September 8th

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JSSI appoints Strapp for programme management
As senior VP of global programme management and technical services, Gary Strapp will guide the programme teams and broaden industry connections for JSSI.
Jet Support Services senior vice president, global programme management and technical services Gary Strapp.

Independent provider of maintenance support and financial services Jet Support Services has appointed business aviation industry veteran Gary Strapp to the role of senior vice president, global programme management and technical services.

Strapp brings 30 years of NetJets experience to this newly created leadership position at JSSI. He will guide the organisational efforts of the programme management, pricing and technical services teams. In addition, he will liaise and expand relationships with external strategic partners and vendors, including MRO providers and OEMs.

“Gary has an in-depth, hands-on experience and understanding of aircraft maintenance costs and hourly cost maintenance programmes from his years in the business aviation industry. His unique skillset, industry relationships and years of technical and financial experience will help drive our business forward and allow us to deliver even greater levels of service and support to our clients and industry partners. Gary's impressive 30 year career helping to grow NetJets into the largest global fleet in the industry clearly demonstrates the dedication and passion he has for the business, and I am proud to welcome him to the JSSI team,” says CEO Neil W Book.

Strapp began his tenure with NetJets as a certified public accountant, working as a controller before being promoted to vice president of finance. He later served as vice president of administration before moving into his most recent position, vice president of technical support and maintenance reliability, which he held for approximately 20 years. Strapp is a graduate of The Ohio State University with a BSc in business administration and accounting major.

“For many years I have witnessed first hand the exceptional support and benefits of a JSSI maintenance programme,” adds Strapp. “This is an exciting opportunity to apply my industry background and experience and help lead this innovative business and exceptional team into a new era of business aviation. JSSI is uniquely positioned in the market to provide products and services that aircraft owners need to operate their assets efficiently at every stage of the life cycle.”

For 30 years, Jet Support Services' maintenance provision has covered virtually all makes and models of aircraft, engines and APUs. JSSI provides its customers with comprehensive, flexible and affordable financial programmes and tools for managing the often unpredictable costs of operating and maintaining business and commercial jets, turboprops and helicopters. As the creator of the Tip-to-Tail programme, JSSI is the only single source provider of this trademarked service. JSSI serves customers globally and manages maintenance services through its worldwide infrastructure of certified technical advisors.

JSSI Parts & Leasing provides aircraft parts, leasing and supply chain solutions. From a single bolt to a complete engine, customers gain access to a vast inventory of aircraft parts, engines and APUs and a global vendor network to source assets for anything that flies.

JSSI Advisory Services utilises JSSI’s technical expertise and global network to inspect aircraft, perform ASA-certified appraisals, assist with maintenance cost planning, manage maintenance events and provide insurance claims management. JSSI’s dedicated Asset Monitoring Platform is available to aviation lenders as a tool to assist in the mitigation of risk and the management of financed aircraft.

Aviation research, consulting and education advice from Conklin & de Decker enables the general aviation industry to make more informed decisions when dealing with the purchase, operation and disposition of aircraft by furnishing objective and impartial information.

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