RUAG MRO International has received the renewal of its approval status for the Pilatus PC-12. The authorised service centre agreement, issued by Pilatus Aircraft, ensures the continuity of maintenance, repair and overhaul (MRO) services for the PC-12 at Geneva-Meyrin site.

The authorised Pilatus service centre agreement allows RUAG to provide customers with the full range of aircraft MRO services, including AOG support.

The company first achieved the Pilatus PC-12 type rating status in 2008, and the dedicated team manages an average of 150 aircraft maintenance and support events annually. These include line, base and heavy maintenance checks and AOG events, as well as multi-service visits that feature component and subsystem MRO, avionics upgrades, inflight entertainment system and connectivity integrations and cabin modifications.

“Our Pilatus PC-12 team is highly specialised and knows the aircraft inside and out,” says Geneva site general manager Pio Ming. “Over the years, customers have come to understand that this expertise translates into the prompt and reliable resolution of routine maintenance events and optimised downtimes, all of which means improved aircraft availability and more time in the air.”

Senior vice president business jets, Dornier 228 and military aviation, Volker Wallrodt identifies PC-12 competency as an overriding factor for customer loyalty to RUAG and its site at Geneva-Meyrin. “Our Pilatus technical teams work hard to earn the confidence of our PC-12 customers and to ensure their repeat business. We are pleased to have Pilatus renew its trust in our capabilities and recognise this performance.”

The facility is also an authorised service centre for Dassault Falcon and a service centre for Embraer Legacy, Bombardier Challenger CL604 and CL605, Hawker Beechcraft and Piaggio P180 Avanti.