This website uses cookies
More information
The monthly news publication for aviation professionals.

Why visit ACE ’24?

Related background information from the Handbook...
The monthly news publication for aviation professionals.

Request your printed copy

Bombardier hosts annual awards for the great and the good
ASF Excellence Awards are presented to those of Bombardier's service facilities delivering best performance. Celebrations were in order for ExecuJet Middle East, TAG Aviation, Duncan Aviation and Aero-Dienst.
Duncan Aviation VP and COO Jeff Lake and chairman emeritus J Robert Duncan with Bombardier Business Aircraft VP aftermarket sales and commercial strategy Bill Molloy.

Bombardier's annual ASF Excellence Awards are, according to vice president of aftermarket sales and commercial strategy Bill Molloy, a recognition of its authorised facilities’ commitment to serving operators of Bombardier business aircraft in support of the goal of maximising the efficiency of customers’ operations.

This year ExecuJet Middle East was named both overall and international winner, marking its eighth consecutive win since 2011. Luxaviation Group executive vice president MRO services Graeme Duckworth says: “Winning this award becomes more special every year as it is a true reflection of the hard work, commitment and dedication of our teams. This is the sixth Bombardier international and the third overall ASF Excellence Award win for ExecuJet in the Middle East and we are very proud to be recognised by the Bombardier team.” ExecuJet Middle East maintenance director Nick Weber adds: “The Middle East is a key region for us, with roughly 20 per cent of the Luxaviation Group's overall business stemming from it. It is therefore essential that our facilities reflect this demand, and it brings me great pleasure to accept this award on behalf of the team in the Middle East.”

The award for line maintenance went to TAG Aviation's Maintenance Services Centre at Le Bourget airport in Paris, France, for a fourth consecutive year. TAG Aviation Europe president maintenance and FBO services Franck Madignier says: “We are proud and delighted that our line maintenance facility at Paris Le Bourget has again received this industry recognition, which is testament to our hardworking on-site maintenance team and high levels of customer service. TAG Le Bourget is a key maintenance centre within our network at one of the most popular airports for business aviation in Europe.”

Nebraska, US MRO Duncan Aviation was named North American winner. “We have more than 200 dedicated Bombardier product team members with an average of 14 years of experience at Duncan Aviation,” says chairman emeritus J Robert Duncan. “Our team members are the reason Duncan Aviation is successful. We are proud of the services they provide and appreciative of the great support we receive from Bombardier.”

Nuremberg maintenance, operations, sales and management company Aero-Dienst won best service facility in the Europe category for the fourth time running, and for the fifth time altogether. “In the year of our 60th anniversary this award represents an especially gratifying confirmation of our employees' hard work,” says head of maintenance André Ebach. “Because at the end of the day, they are the ones at the cutting edge whose flexible and dedicated commitment enables Bombardier customers to achieve even more operational efficiency and safety.”

Other News
Duncan introduces slick parts web site
April 12, 2024
Universal names Outstanding Dealers at AEA 2024
March 24, 2024
Duncan welcomes first jets to new maintenance hangars
February 19, 2024
Hangar capacity continues to get tighter as jets get bigger and major inspections become due. The two hangars in Lincoln and Battle Creek will give Duncan Aviation some flexibility but will fill up fast.
Duncan extends Embraer service centre authorisation
January 27, 2024
The authorisation allows its full service facilities in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah to offer support and service for maintenance events on the Phenom, Legacy and Praetor.