Susie Corn has been appointed manager of Duncan Aviation's regional manager team. She joined the company seven years ago as a senior sales representative for engine sales & services. In 2020, she transitioned to the regional manager of the South Central United States, helping customers connect with every product and service Duncan Aviation provides.

"Having been on the technical sales team, I've had the opportunity to engage with various teams in the organisation throughout the sales process - regional managers, sales teams, our shops and our customers. I've seen how the sales teams and regional managers support our customers and one another," she says. "We all represent Duncan Aviation, fulfilling different types of support, all as one team with the same goal to provide the best possible customer experience." She adds that she is not leaving her customers and the relationships she has built over the last seven years. Her message to them is, 'I'm still here'.

Duncan Aviation has eight domestic regional managers and five international regional managers, each representing their respective geographic territories. These managers are actively involved with the companies, aircraft and various industry partners in these regions, by serving on boards, attending conferences, meeting with industry professionals and travelling to call on customers personally. With their extensive knowledge of the cultural landscapes, client needs and Duncan Aviation's resources, the regional managers are uniquely qualified to provide excellent support in the field.

The regional managers can also arrange for the technical sales teams from airframe, avionics, paint, interior and engine to travel with them into the field to survey aircraft, prepare formal quotes and build relationships during various parts of the quoting process.

"Susie is perfectly suited for this position," says Ryan Huss, vice president of sales and marketing. "Her ability to work well with team members, customers and industry partners will greatly aid her as she helps support the team in all their initiatives. She is a great listener and communicator which, coupled with her creativity and desire to help, makes her exceptionally solution-oriented. I have no doubts that Susie is a tremendous fit for this position."