Jet Support Services, Inc. (JSSI) has appointed David Schmitt as director of customer field support, Americas, a newly created role leading one of JSSI’s two regional maintenance field support organisations. Schmitt will lead the Americas field support team, whose technical experts manage airframe and engine maintenance events across the US, Canada, Latin America and the Caribbean.

The regional model positions JSSI teams closer to the operators they support, with dedicated regional expertise and local relationships with vendors and OEMs. JSSI’s technical services organisation spans more than 70 technical advisors and a global network of over 600 MROs, primarily supporting the company’s Hourly Cost Maintenance (HCM) clients across thousands of aircraft worldwide.

Schmitt brings experience across the maintenance lifecycle, from hands-on aircraft maintenance to manufacturing, supply chain and operations leadership.

Alexis Javkin, executive vice president, maintenance operations and procurement, technical services at JSSI, says: “As JSSI continues to scale, maintaining the highest standard of support for our customers is critical. With our field support organised along regional lines, our team is positioned closer to customers, backed by dedicated regional expertise and stronger local relationships. David’s background across the maintenance lifecycle makes him the right person to lead that work in the Americas.”

Before joining JSSI, Schmitt served as general manager for aerospace and defence in-lab services at Mistras Group. Prior to that, he spent several years at Honeywell Aerospace in aftermarket and MRO operations, holding roles including senior operations manager for aftermarket/MRO and director of operations across OEM, APU and engine lines. His experience spans the same engine and airframe programmes JSSI supports and gives him an understanding of both the technical and commercial sides of a maintenance event.

Originally from Connecticut, Schmitt is relocating from the Phoenix area to the greater Chicago region, home to JSSI’s global headquarters.