C&L Aerospace has launched its Customer Parts Portal, designed to deliver an easier, faster and more transparent experience for customers sourcing aircraft parts worldwide.

Developed using direct customer feedback, the portal puts customers in control with user-friendly features that simplify the procurement process, whether ordering a single part or managing material requirements for an entire fleet of aircraft.

The customer portal offers advanced parts search with real-time stock, warehouse locations, pricing, photos and certifications. Customers can compare OEM and aftermarket options side by side, order entirely online, access quotes, view order history and get high-demand parts quickly. The system allows easy uploads of documents like compliance forms and POs in one place. A built-in negotiation tool allows customers to request price adjustments without email or phone delays, automatically applying client-specific pricing.

“Our goal was very clear. We wanted to simplify the ordering process and eliminate the unnecessary time customers often spend searching for parts, documents and pricing,” says Chris Kilgour, CEO of C&L Aviation Group. “Customers have told us they want a clean interface, fast access to information and the ability to make decisions quickly. This new portal delivers exactly that. With global logistics support, competitive pricing and real-time data, the C&L Customer Portal empowers users to make informed decisions and get the parts they need, fast.”

The new C&L Customer Parts Portal is now available only to operators and MROs. Existing customers can log in today, and new eligible customers are encouraged to create an account and explore the system.