Wheels Up Experience, a US provider of on-demand private aviation, has transitioned its legacy jet fleets out of revenue service approximately 18 months ahead of schedule.

As part of its strategy first announced in October 2023, Wheels Up has transitioned its on-fleet jet operations to exclusively Phenom 300 and Challenger 300 series aircraft in support of its programmatic membership offerings.

“Achieving this milestone over a year ahead of schedule reflects the focus and discipline behind our fleet modernisation strategy,” says George Mattson, chief executive officer of Wheels Up. “Retiring our legacy jet fleets from revenue service repositions our offering to a more consistent, premium and operationally efficient experience for our members and customers. We are encouraged by the higher customer satisfaction ratings we are receiving on our Phenom and Challenger offering and remain focused on building a stronger, simpler and more scalable aviation platform.”

The fleet modernisation effort is part of an ongoing transformation of Wheels Up designed to improve all aspects of the customer experience and simplify the company's product and fleet architecture. By simplifying its fleet operations with two best-in-class jet platforms in the Phenom and Challenger aircraft types, Wheels Up is better positioned to drive scale efficiencies that align fleet availability, efficiency, operating performance and customer demand.

Wheels Up will continue to fulfil all existing member commitments, including those associated with legacy Citation X and Hawker 400XP jet aircraft that have been retired, through its safety-vetted network of third-party partner operators. In addition, members and customers will continue to have access to a broad range of charter solutions through the company's controlled fleet and partner network, and benefits from its strategic relationship with Delta Air Lines, reinforcing Wheels Up's ability to deliver a comprehensive solution for every journey.