Stack.aero, a technology platform streamlining business aviation workflows, experienced significant growth in the uptake of its Business Operations System (BOS) digitalisation platform in 2025 and predicts continued adoption through 2026 as customers increasingly seek to reduce silos and streamline services.

In a 2025 growth snapshot report, the company reported a 56 per cent increase in trips created using its technology platform compared to 2024. Among its charter broker customers, 55 per cent expanded their platform usage, adding customers and upgrading their subscriptions to the premium Enterprise level; of those brokers, 65 per cent expanded their charter teams in response to expanding business supported by the BOS functionality. And while Stack.aero grew in its core US, UK and Canadian markets by 40, 44 and 100 per cent respectively, it also welcomed its first customers from the Asia Pacific region.

Stack.aero observed strong growth in new customers, significant changes in how existing customers use the platform and changing user demographics, all of which contributed to the company's significant growth.

“There is a clear evolving need for technology solutions in the charter marketplace to genuinely increase efficiency in a sector that has traditionally relied on manual workflows and disparate tools,” says Cat Buchanan, director of business development at Stack.aero. “As the sector digitalises, it is becoming more connected and integrated, which in turn is generating demand for further digitalisation and integration. In short, people are recognising the inefficiencies of siloed systems and no longer want to work in them. Digital platforms that synchronise functionality, data and dynamic information are becoming essential to maintain streamlined services.”

Built by a team of charter industry veterans over more than a decade, the Stack.aero platform saw broker adoption accelerate through 2025 as the technology increasingly proved its ability to add commercial value, significant competitive advantage and demonstrable return on investment. It is a trend the company expects to see continue through 2026, especially as it develops more in-platform tools, adds authentic AI functionality and further integrates with complementary business aviation software.

One of the new in-platform tools coming in 2026 is a jet card management feature that will allow jet card balances to be managed within the Stack.aero system. “Effectively, brokers and operators will sell a number of block hours to a customer and as the customer flies, they will be able to reduce the balance of the block hours purchased within our Stack.aero platform,” explains Buchanan.

Looking ahead at the bigger picture, Buchanan adds: “We expect that a significant proportion of day-to-day broker workflows will be digital-first within the next 12 to 24 months, if not fully digital from end to end. The major shifts in working practises won't result from dramatic technological leaps, but from the steady replacement of analogue processes, Word documents, emails and PDFs, for example, by integrated, digital solutions. Customer expectations are driving the change. The new generation of charter brokers expect modern systems because they have grown up in a digital world, while their end clients similarly require smarter, digital charter quotes, better presented and delivered quickly and efficiently. The Stack.aero platform is uniquely placed to satisfy these requirements.”