Stack.aero has begun an integration with Leon Software at AERO Friedrichshafen, connecting customer relationship management with flight operations in a single workflow.

The link allows operators using both platforms to manage the full lifecycle of a flight across one connected system, removing the need for duplicate data entry and improving visibility across commercial and operational functions.

Stack.aero’s Business Operations System (BOS), built on Salesforce, centralises data typically spread across separate tools. It supports the full trip lifecycle, from initial enquiry through sourcing, quoting, contracting, trip management and financial reconciliation.

Leon Software complements this with scheduling, crew management, operational planning and compliance, allowing operators to execute flights within the same integrated environment.

“The benefits to charter sales teams at operators using Leon Software and adding Stack.aero are clear: they now have access to a fully integrated CRM environment with no double data entry and complete visibility into trip details, customer preferences, trip history and operational data flowing automatically between platforms. It creates a single, reliable source of truth,” says Cat Buchanan, director of business development at Stack.aero.

The combined system is intended to improve responsiveness to customers, support more tailored service and increase conversion of charter opportunities.

Integrated analytics within BOS provide real-time insight into performance, customer behaviour and sales pipelines, helping operators make pricing and operational decisions while streamlining workflows.

“Integrating Stack.aero's BOS helps operators not only improve customer service but transform how they run their business,” adds Buchanan. “With better data, stronger insights and more efficient workflows, operators can deliver exceptional passenger experiences while increasing charter sales and maximising performance.”