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Duncan Aviation has enhanced its Honeywell HTF7000 series engine programme to reduce downtime for operators. By preparing in advance of engine arrival, work begins immediately, allowing borescope inspections at 4,500 or 4,800 hours to be completed in 25–30 days.
“By the time the aircraft lands, the technicians are scheduled, the tooling is staged and the parts planning and strategies are already in work,” says Shawn Schmitz, HTF programme manager at Duncan.
Duncan Aviation’s team offers over 85,000 hours of collective experience and support from technical engine sales representatives Pat Etie, Dan Moog and Hector Soto, who together bring more than 90 years of HTF7000 expertise.
“Customers are partners, not just signatures on a work order,” adds Patrick Etie, Turbine Engine Service Sales Rep at Duncan. “We invite them to tour our shop and meet the technicians.”
To date, Duncan’s customer-first focus and technical depth have led to over 50 per cent growth in engine events under the HTF programme.