Wheels Up has started the year with a record-breaking 14 consecutive days without a single flight cancellation (100 per cent completion each day), along with six perfect completion days during the peak December holiday travel week. This milestone vastly surpasses the company's previous record. In addition, the company is fulfilling 99 per cent of its flights without extended three hour or more delays, its lowest levels on record. These operational achievements highlight continued progress in operational reliability, disciplined planning, proactive communication and real time decision making by teams across flight operations, maintenance, scheduling and customer service.

“This milestone is a clear signal that our transformation is working,” says George Mattson, chief executive officer of Wheels Up. “From day one we talked about building the best run private aviation company in the industry. Our world class operations team is now delivering the kind of consistency our customers expect. This latest proof point, which will be further enhanced as we continue to progress our fleet transformation in the coming months, builds trust, strengthens our value proposition and puts Wheels Up on a continued path toward sustainable growth.”

“Reliability at this level is the result of deliberate, disciplined execution across the organisation,” adds David Holtz, chief operating officer of Wheels Up. “Operating more than 1,000 flights without a single cancellation, including during peak holiday periods, reflects the progress we've made in planning, maintenance and real-time decision-making. This performance sets a new internal benchmark and reflects the strength and consistency our teams are capable of delivering. Operational excellence is a continuous journey, and we are proud of the strong progress the team is making as we deliver for our customers.”

The record streak underscores the progress of Wheels Up's ongoing transformation strategy, centred on a customer-centric model with unmatched flexibility and accessibility backed by operational and financial discipline.

Meanwhile Ben Griffin has been added as a new member to the Wheels Up ambassador community. As a rising standout in professional golf, Griffin represents the next generation of elite sports professionals whose lives and careers demand flexibility, efficiency and connectivity across every mode of travel.

“With a demanding tour schedule, time is my most valuable resource,” he says. “Wheels Up's solutions-based approach gives me the flexibility to move around seamlessly on both Wheels Up and Delta, so I can arrive rested, prepared and fully focused on competing at my best.”

As a Wheels Up Ambassador, Griffin will engage with the Wheels Up community through select moments and experiences throughout the year. His appointment underscores Wheels Up's broader strategic focus on professional sports, with a dedicated team in place to support the individual and team travel needs of athletes, coaches and sports organisations.