Bombardier is launching a major initiative to expand its services and support network in the US. The multi-phase, multi-site expansion aims to meet the increasing demand for OEM-backed convenience and care from the company’s growing customer base. Projects are expected roll out over the coming years, focusing on regions where Bombardier currently operates, as well as new ones. As part of this growth, the company anticipates a need to recruit highly skilled talent, creating new job opportunities in each of the targeted regions.

“Bombardier’s fleet in the US is growing at a rapid pace and so should our American network of services and support,” explains Paul Sislian, executive vice president, Bombardier aftermarket services and strategy. “This announcement demonstrates our full commitment to provide exceptional care and seamless convenience, so that our customers can fly with total confidence. While our team is already delivering on this promise, this expansion initiative demonstrates the depth of our commitment to offer the ultimate customer experience.”

With the entry into service of the Global 8000 aircraft expected later this year and the steady growth of Bombardier’s global fleet, the company is keen to bolster its US capabilities in key hubs across the country to meet customers where they are. As part of this large-scale investment, the company will prioritise talent recruitment and workforce development to ensure a steady flow of qualified professionals into its operations. To support this, and to meet demand while ensuring convenient care and service, Bombardier will expand its successful apprenticeship and talent programmes with local communities to accelerate the recruitment and onboarding of airframe and powerplant technicians, as well as other skilled workers.

Bombardier’s current services business already has a robust footprint in the US, anchored by service centres in key locations including Dallas, Tucson, Hartford and Wichita, as well as in Miami Opa Locka with a facility inaugurated in 2022. Customers benefit from a comprehensive support ecosystem that features a strategically located parts distribution centre in Chicago and mobile response teams deployed across 20 locations nationwide, ensuring rapid, expert assistance wherever it is needed.