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Charlotte Douglas International airport's FBO terminal is to be managed by Modern Aviation and rebranded as the CLT Executive Terminal. This transition signals the beginning of a new chapter in private aviation at CLT in partnership with Modern Aviation, an FBO network recognised for its exceptional safety standards, customer service and upscale amenities.
Modern will take over CLT's general aviation services, succeeding Wilson Air Center's two decades of award-winning customer service at the North Carolinan airport. General aviation services refer to the range of support and operations provided for non-commercial aircraft, including corporate jets and privately-owned planes.
To ensure a smooth transition, all existing employees have been offered positions with Modern Aviation, and the majority accepted roles within the organisation. Modern and the local on-site team are committed to maintaining and enhancing superior customer and stakeholder experiences. As part of the agreement, the firm will begin renovating the CLT Executive Terminal sometime in the next year.
“We are grateful to Wilson Air Center for the meaningful relationships, steadfast commitment to operational excellence and high-level customer service over the past 20 years,” says Ted Kaplan, chief business and innovation officer at Charlotte Douglas International airport. “As we look to the future with Modern Aviation, we are excited to introduce a new era of private aviation in Charlotte, one driven by innovation, elevated service and a focus on exceeding the evolving needs of our customers.”
Founded in 2018, Modern Aviation currently operates 18 FBOs across North America and the Caribbean, with Charlotte marking its 19th location. Charlotte City Council unanimously approved the 10-year contract with the option to extend to 20 years on February 10.
“We are thrilled to expand our presence at Charlotte Douglas International, a key general aviation hub in North America,” comments Mark J. Carmen, Modern Aviation's CEO. “This marks an exciting new chapter at CLT as we will continue to provide exceptional service and integrate our safety culture to elevate the experience for our customers.”
Modern Aviation will manage the CLT operation that includes 220,000 sq ft of hangar space and 100,000 sq ft of office space. In 2024, the FBO supported 28,700 takeoffs and landings, making it one of the busiest general aviation operations in the US.
Carmen concludes: “We are thrilled to expand our presence at Charlotte Douglas International airport, a key general aviation hub in North America. This marks an exciting new chapter at CLT as we will continue to provide exceptional service and integrate our safety culture to elevate the experience for our customers.”