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Business Air News Bulletin
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MD Helicopters
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MD Helicopters commits to stronger customer support
Former vice president, aftermarket service and support Ryan Weeks is now president of the company, and will build upon the improvements made under CEO Brad Pedersen's leadership over the past 21 months.

MD Helicopters has promoted Ryan Weeks to president, effective immediately, where he will assume responsibility for day-to-day operations. Brad Pedersen will continue to serve as chief executive officer working strategic initiatives with the board of directors.

MD Helicopters continues to be deeply committed to strengthening our support for our customers around the world,” says board chairman Ed Dolanski. “In a short two years, Ryan and Brad have drastically improved our aftermarket operations and we aim to continue to ensure the fielded fleet is the strongest it's ever been.”

MDH has made significant improvements in the past two years in supporting its fielded fleet with increases in spares volume, repair and overhaul volume, and timely AOG shipments. Spare parts inventory-health continues to improve, and MDH remains committed to achieving a 95 per cent fulfilment rate from order placement to shipment within 48 hours on the top 1,000 part numbers.

“I am honoured for the opportunity to build upon the improvements we made under Brad's leadership over the past 21 months. We still have a lot of room for improvement, but our network and operators are saying MDH is making progress,” says Weeks who previously held the position of vice president, aftermarket service and support.

In addition to substantial progress in spare parts and repair and overhaul availability, MDH's global network of service centres and parts retailers has seen major changes and is stronger than ever. The network is currently 40 members in size and is strategically selected to support the MDH fleet around the globe. Fielded fleet upgrades including the Super N, Super D and Super E are in the works and expected to be available in 2025.

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