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Aero-Dienst renews Dassault ASC agreement
Originally awarded in 2007, the ASC status applies to Aero-Dienst's main location in Nuremberg and, since 2017, the maintenance line station in Vienna, Austria.
Florian Heinzelmann (head of maintenance, Aero-Dienst); Cyril Mac Garry (director Service Center Network, Dassault Aviation, civil aircraft); André Ebach (MD, Aero-Dienst); Anton Schwartz (certifying staff, Aero-Dienst, Vienna); Vincent Jaskowiak (Service Center Network – EMEA-APAC, Dassault Aviation, civil aircraft).
Read this story in our May 2024 printed issue.

Aero-Dienst, the Nuremberg, Germany-based full-service provider for business aviation and air ambulance services, has extended its authorised service centre contract with Dassault for a further three years.

Since becoming a Dassault authorised service centre 17 years ago, Aero-Dienst has handled all scheduled and unscheduled maintenance work for its European customers on the aircraft manufacturer's Falcon series aircraft, as well as repair services under warranty and FalconCare programmes. It also provides engine services as a P&WC Designated Maintenance Facility and Honeywell Major Mobile Channel Partner, and implements service bulletins and modifications. Aero-Dienst's range of offerings is rounded out by worldwide 24/7 AOG service, including a mobile repair team.

Originally awarded in 2007, the ASC status applies to Aero-Dienst's main location in Nuremberg, which was established as a heavy service centre and, since 2017, it also includes the maintenance line station in Vienna, Austria which is mainly focused on short downtimes and rapid customer support.

"We are delighted that our long-term and mutually beneficial cooperation with Dassault has led to an extension of the ASC contract," says managing director André Ebach. "This recognition of our work means a great deal to us, and it has primarily been earned by our highly competent and flexible Falcon team that serves our Falcon operators with great dedication every day."

Florian Heinzelmann was recently appointed head of maintenance, replacing André Ebach who is focusing on the position of CEO.

Heinzelmann joined the company back in 2002, starting his career as a trainee aircraft mechanic. In 2011, he took on responsibility for the Falcon maintenance team, where he played a major role in developing the range of maintenance services offered and gaining new customers. His excellent rapport with the company's highly-skilled and competent technicians and engineers formed the basis for today's Falcon maintenance portfolio at Aero-Dienst. In 2021, he also supervised the Bombardier maintenance team until he was appointed as maintenance manager in 2023.

"His leadership skills and commitment to the highest quality standards make him the ideal candidate for this important post," says Ebach.

Heinzelmann adds: "I appreciate the confidence placed in me, and I'm looking forward to the opportunity to contribute to the steady development of our service portfolio for our maintenance customers."

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