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Business Air News Bulletin
Business Air News Bulletin
The monthly news publication for aviation professionals.
Gulfstream customer support makes strategic appointments
Sasha Cejic, Robert Medina and April Morina have each been promoted to regional vice president of service centre operations following customer support facility expansions across the US and UK.
April Morina is responsible for facilities at St Louis Downtown airport in Illinois; Palm Beach, Florida; Appleton, Wisconsin; and Westfield, Massachusetts.

Gulfstream has made several strategic appointments across its customer support network. Sasha Cejic, Robert Medina and April Morina have each been promoted to regional vice president of service centre operations, a new role created to ensure that customers and operators continue to experience consistent excellence across the service network. All three have held leadership positions within Gulfstream customer support's service centres and, combined, bring decades of experience working directly with Gulfstream customers.

"The Gulfstream fleet is growing, and so are we," says Derek Zimmerman, president, Gulfstream customer support. "Our longstanding commitment to exceeding customers' expectations is well known, and these promotions are part of the strategic expansions to our extensive support network that will position us to continue to provide the exceptional service our customers have long relied on."

Cejic is responsible for facilities in Brunswick and Savannah, Georgia and Farnborough, England; Medina for facilities in Mesa, Arizona, Van Nuys and Long Beach, California and at Fort Worth Alliance airport in Texas; and Morina for facilities at St Louis Downtown airport in Illinois, in Palm Beach, Florida, in Appleton, Wisconsin and Westfield, Massachusetts. All report to Joe Rivera, vice president of service centre operations.

Additionally, Scott Larner has been named general manager of Gulfstream's Westfield service centre. He reports to Morina and will oversee daily operations including aircraft maintenance, safety, quality and customer satisfaction.

These appointments follow recent customer support facility expansions that are in progress or have been completed in Savannah, Mesa, Fort Worth, Farnborough, Palm Beach, Appleton and Van Nuys.

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