Jet Support Services has appointed Manuel Ruanova as the director of business development for the US west coast territory. After serving as the primary customer liaison for Mexico and Central America for 13 years, Ruanova will focus on strengthening client relationships in areas where JSSI has seen tremendous growth, namely Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, North Dakota, Oregon, South Dakota, Washington and Wyoming.

Ruanova initially joined JSSI as a technical advisor in 2010 and quickly advanced to the business development team in 2013. Through his deep technical expertise, customer service focus and sales skills, he has played a pivotal role in furthering JSSI's position in the market.

"As the west coast continues to prove itself a key strategic market, we chose to appoint a leader who is constantly raising the bar and exceeding expectations," says senior vice president of business development, Americas David Caporali. "Manny's deep technical understanding of aircraft maintenance and how it affects residual value made him the obvious choice to spearhead this expansion."

"For more than a decade, I have had the privilege of closely observing JSSI's continued commitment to serving the aviation industry with the utmost quality and care," adds Ruanova. "Looking ahead, the US west coast region offers tremendous opportunities for growth and development, and I am eager to help strengthen JSSI's presence in this valuable market."

Ruanova obtained his A&P licence in 1999, followed by his pilot's licence in 2002. He was designated a senior appraiser by the American Society of Appraisers (ASA) in 2018, testament to his dedication and understanding of the impact that hourly cost maintenance programmes have on aircraft values.