Embraer has signed a contract with Vortex Aircraft Services for the use of Beacon, the maintenance coordination platform connecting resources and professionals for faster return to service of aircraft. Rock Hill airport-Bryant Field, South Carolina-based Vortex will use Beacon to enhance maintenance coordination and responsiveness to AOG services, simplify communication around maintenance events of all types of aircraft models, increase team productivity and efficiency, improve knowledge exchange and streamline workflows.
“As a fleet-agnostic platform, Beacon is an ideal partner for Vortex, a company providing maintenance and repair services on a broad range of aircraft from different original equipment manufacturers. Every minute counts in aviation. Beacon will help Vortex improve its coordination efficiency of AOG events and field maintenance, foster more effective collaboration and maintain its high standards of quick response to critical maintenance events,” says head of Beacon Marco Cesarino.
By onboarding Vortex, Beacon is expanding its presence within the US maintenance and repair market and complementing Vortex's standards for service excellence for both its commercial and private aviation customers.
“We firmly believe in strengthening the quality of work and response for our customers," says Vortex director of maintenance Luis Osuna. "The Beacon platform aligns with our vision to expand in Charlotte, North Carolina, which remains a strategic location for Vortex and its customers as a hub for air carriers and all operations travelling through the southeast United States. By joining Beacon, we continue to make our relationship more dynamic between our customers and us so we can keep them flying.” said Luis Osuna, Vortex director of maintenance.