Universal became the first mission management company to be accepted into the US Customs & Border Protection's RSP programme in June 2022. This allows the company to request and prepay for CBP overtime services at approved US ports where hours of operation and overtime are limited.

“The rapid growth of our RSP service is a fundamental change in how our customers can access and determine mission feasibility at 26 of the biggest airports in the US, and we're not stopping,” says global regulatory services manager Adam Hartley. “As the first trip support provider accepted into RSP, our customers have ease of access to operating hours no one else can provide.”

Customers working with Universal Trip Support can take advantage of Universal's RSP partner status at the following airports: Austin Bergstrom International, Texas; Bangor International, Maine; Bradley International, Connecticut; Charleston International, South Carolina; Charlotte Douglas, South Carolina; Chicago Midway, Illinois; Cleveland Hopkins International, Ohio; Francis S Gabreski, Long Island, NY; Indianapolis International, Indiana; Long Island MacArthur, New York; Los Angeles International, California; Louisville International, Kentucky; Memphis International, Tennessee; Miami Opa Locka, Florida; Portland International, Oregon; Reno Tahoe International, Nevada; Republic, New York; Salt Lake City International, Utah; San Jose International, California; Tampa International, Florida; Teterboro, New Jersey; Treasure Coast International, Florida; West Palm Beach, Florida; Will Rogers World, Oklahoma; Wilmington, Delaware; and Westchester County, White Plains, NY.

“Adoption of this service has been amazing and customer feedback is incredible,” says global regulatory services manager Laura Everington. “We're adding new airports rapidly, including seven in just the last week. Customers are asking us for specific airports, and we're moving as fast as we can. It's clear this is a service that's in demand and a huge time saver, and we're excited to be able to meet that need.”