In 1982, New Jersey-based Amstat started as a small family-run business dedicated to providing objective research specific to the business aviation market. Since then, it has grown and evolved to continue to meet its customers' needs through the years. Mailed printed reports on the jet market in the 1980s gave way to faxes and then PCs and diskette, and coverage expanded to include turboprops. In the 1990s, services evolved into Windows-based applications with modem data transmission. The 2000s saw coverage expand into the turbine helicopter market and services migrate to web-based PC and mobile platforms with access to the latest market research data from anywhere. More recently Amstat has further expanded its services to support Salesforce and to provide estimated aircraft values.
“While the technology used to deliver our data has changed over the years, what has not changed is our dedication to our clients,” says senior product innovator Kit Tankhiwale. “Amstat remains focused on tracking business aviation and only business aviation, as we believe in doing one thing and doing it exceptionally well. As a result, we have grown to serve thousands of customers a day across almost every vertical in this industry.”
Research director Judy Nerwinski adds: “Amstat recognises that it's not just hard work that results in success, but hard work done right that makes us a market leader. That's why our employees maintain the highest ethical standards in whatever they do, whether it's our research team cultivating long term relationships with the brokers and dealers and operators, or the development and service teams that ensure the security and safety of your information. It is no surprise that customer loyalty is at an all time high, with a retention rate of over 95 per cent.”
Success has not gone unnoticed. Amstat was purchased by independent provider of aviation management products and services CAMP in 2003, which was in turn acquired in 2017 by global, diversified information, services and media company Hearst. Amstat had its own opportunity to be an acquirer with its purchase of the first fully online aircraft listing service Aircraft Shopper Online (ASO) in 2005.
“This history of acquisitions not only demonstrates Amstat's value but also our commitment to long term success,” says general manager Andrew Young.
On the sustainability front, Amstat is a proud supporter of the National Forest Foundation, a partner of the US Forest Service that promotes the development and enjoyment of America's National Forests, and contributes to it with each new subscription.
“Amstat is celebrating its 40th year, and we'd like to thank each of our customers for their continued support, and our employees for their hard work, to reach this incredible milestone," adds director of operations Peter Koeppel. "We look forward to another 40 years serving the and supporting them grow their business in the years to come.”