Duncan Aviation has officially added Charlotte, North Carolina, to its mobile engine rapid response team.

“There is a large presence of business aircraft in this area,” says Andrew Arcuri, East Coast RRT assistant manager. “Having access to a qualified technician in the region allows operators to minimise unplanned downtime and expenses with onsite AOG support within hours.”

The Duncan Aviation RRT has provided mobile engine services to Charlotte by sending teams from its dispatch locations in Atlanta, Georgia and other nearby areas. It was just about finding the right person to step in and establish a local resource to support its customers, and Joe DiMatteo was the man chosen.

DiMatteo's aviation career began in 2013 when he earned his A&P from the National Aviation Academy in Clearwater, Florida. He has experience with several engine platforms, including Honeywell AS907 and TFE731, Rolls Royce, Pratt & Whitney and Williams.

In 2016, DiMatteo joined Duncan Aviation on the engine line in Lincoln, Nebraska. He was a lead tech on the team and training new technicians within two years.

"It is exciting to have this opportunity of enhancing Duncan Aviation's brand and building the rapid response business in this area," says Dimatteo.

He has been up and running since mid September establishing relationships, providing local engine support and travelling the region to assist other Duncan Aviation RRT teams. In October the Charlotte RRT team will double in size with the addition of John Holcomb.

Holcomb comes to Duncan Aviation with 23 years of aviation experience working on F18 Hornets while serving in the U.S. Marine Corps and Air National Guard. After seven years in the auto industry working on BMWs, he returned to aviation as a turbine engine technician and quality inspector on Honeywell HTF AS907 engines. Before joining Duncan Aviation, he worked directly with operators as a customer project manager.

There are 18 RRT dispatch locations across the U.S., including all three Duncan Aviation MROs in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah.