In 1956, Duncan Aviation founder Donald Duncan bought into a Beechcraft distributorship in Omaha, Nebraska. As a pilot and businessman, Duncan had relationships with aviators who used their aircraft for business purposes. He saw the natural alignment of fast business and quick travel, and positioned his company to help others successfully meet their goals.
Now, 65 years years later, Duncan Aviation is a full-service business aviation service provider with 2,300 team members, three full-service MRO facilities and dozens of satellite locations and AOG launch offices positioned throughout the US.
“Throughout our 65 years, it has been our talented team members who have guided the company along its journey and helped to build our unique work culture, loyal customer following and excellent brand reputation,” says Todd Duncan, chairman of Duncan Aviation and grandson of Donald Duncan. “We hope they are as proud of this accomplishment as our family is.”
The company couldn't have grown into its current role in business aviation without significant investment.
“We are dedicated to this industry, our customers, our team members and the communities in which we are located,” says Jeff Lake, president of Duncan Aviation. “Every decision we make is with them and the future in mind.”
Over the last 25 years, Duncan Aviation has invested more than $313 million in its facilities, tooling and new capabilities. In addition, the company has spent more than $68 million in training.
The company will officially celebrate its longevity supporting business aviation from its Founder's Day through the end of the year. Duncan Aviation's Founder's Day is celebrated on 22 August, the birthday of both founder Donald Duncan and coincidentally of his grandson and current chairman Todd Duncan.
Meanwhile three of Duncan's satellite facilities are now offering tool calibration services for torque wrenches, multimeters, crimpers and other tools used in aviation maintenance. The equipment that provides the capabilities will rotate between satellite shops several times a year, and as more technicians throughout the Duncan Aviation satellite network are trained, more satellite facilities will offer the tool calibration service.
In July, avionics techs from Duncan Aviation's satellite facilities in St. Louis, Missouri, Scottsdale, Arizona, and Oxford, Connecticut, were trained and began offering tool calibration services for its customers.
“In response to customer's requests, we've been expanding services at many of our satellite shops beyond avionics line and install,” says manager of satellite operations Matt Nelson. “For instance, 19 of our satellite facilities now include main ship and emergency power battery capabilities, and we're now adding tool calibration services to most of the satellites. The service is available to anyone in the area who needs an annual calibration on any of the tooling we maintain. We tried to focus on the tools most commonly found in the maintenance technician's toolbox.”