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Satcom Direct
Satcom Direct
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Duncan and Honeywell relationship still a sweet deal
As a licensed Honeywell ASC and channel partner, a new agreement builds on Duncan Aviation's existing authorisations. One thousand sq ft of shop service space was added to additional test sets and workbenches.
Duncan now manages the repair services for more than 2,000 Honeywell part numbers.

Duncan Aviation has assumed responsibilities for the component repair and exchange services for specified Honeywell Avionics Content, Flight Controls, Electronic Flight Control Instruments, Air Data, and Attitude Heading Reference Units on legacy platforms.

This is the final phase of a new sales and repair service agreement announced earlier this year with Honeywell Aerospace and covers a wide range of business jets, turboprops, rotor-wing, and regional/commercial make/model aircraft.

As a licensed Honeywell ASC and channel partner, this agreement builds on Duncan Aviation's existing authorisations. The company now manages the repair services for more than 2,000 Honeywell part numbers on nearly 100 fixed and rotor-wing platforms.

Eight Duncan Aviation technicians received factory training with more onsite training performed at the Duncan Avionics Instruments Repair facility in Lincoln, Nebraska. One thousand sq ft of shop service space was added to accommodate 50 additional test sets and 12 new workbenches measuring 60 linear feet. The repair facility is in the process of hiring up to 12 new avionics technicians and six sales and support personnel in the coming months.

“Our investment in the expansion of our component capabilities and product offerings is just the latest in a more than 50 year relationship we have enjoyed with Honeywell,” states Mark Cote, Duncan Aviation VP of component services and satellites. “It is exciting to add these products and capabilities to the long list of Honeywell components we support today.”

During the initial phase, Duncan Aviation assumed responsibility for the parts sales transactions for this new Honeywell inventory, including exchanges and AOG. The company increased customer support by adding sales and account reps online and is available round-the-clock to serve customers, both domestic and international.

Duncan Aviation's satellite network enhances repair capabilities by providing avionics line maintenance on Honeywell units for customers at strategically placed regional repair shops across the country where select inventory is onsite for easy access.

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