Airbus Corporate Jets (ACJ) and Philips have signed a partnership agreement to equip ACJ aircraft with onboard monitoring and medical equipment. As part of its continuous customer care approach and the connectivity onboard the ACJ aircraft, this agreement will enable instant access to comprehensive in-air medical care supported by the latest technology for ACJ clientele. Philips' Tempus IC2 patient monitor can be operated onboard, enabling flight crews to monitor travellers' vital signs and transmit data to ground-based medical support. Once connected, those support teams can view the medical data in real-time, allowing for key decisions to be made in a timely manner both on the ground and in the air that can help to avoid medical diversions.

“We are pleased to partner with Philips in offering our customers the very latest in in-flight medical care,” says ACJ president Benoit Defforge. “This is an enhancement of our customer services portfolio that our ACJ customers will benefit from.”

Philips GM for emergency care Ryan Landon adds: “When it comes to in-flight emergency preparedness and safeguarding, the care of air travellers, remote access to data and ground based medical support are becoming increasingly important. With connected monitoring like the Tempus IC2 patient monitor and HeartStart FRx, flight and ground crews can access the right tools and information to make confident decisions in the air and provide better, more holistic care.”

Current ACJ customers will have the opportunity to select from one of three packages providing different levels of support depending on their needs, while clients purchasing new aircraft will automatically receive the full comprehensive package for a three-year period. Each package will feature elements to support an in-flight incident, including comprehensive 24/7 medical support, covering pre-flight, in-flight and crewcare, which is provided by Flightcare Global.

Additionally, the package will support ACJ customers' operational risk management by providing access to Osprey Flight Solutions' aviation alerting system, delivering proactive and preemptive rapid analysis and data.

The current environment has enhanced medical and risk management support solutions. This collaboration reflects an evolution in the corporate aviation industry, highlighting the importance of providing flexible and adaptable levels of services and client support.