Hong Kong-based operator Metrojet has added MedAire's operational security solution to its fleet, which is already covered by MedAire's in-flight and on the ground medical assistance service. This addition ensures best-in-class safety and risk management services for Metrojet's crew and passengers.

Dedicated to safety, security and quality service, Metrojet selected MedAire to provide aviation travel security information, analysis and assessment as well as 24/7 global assistance as part of a comprehensive health and security solution.

The agreement sees MedAire providing Metrojet with in-depth real-time travel security reporting including destinations, regions, airspace and airports, all professionally vetted and analysed by aviation experts. In addition to digitally delivered content, the aviation security team are available around the clock for advice and activation of assistance services, responding to security risks, events and threats as needed.

Metrojet CEO Gary Dolski says: “Safety is key to our organisation. Our client's peace of mind is essential. MedAire's integrated security solution of information and analysis complements the travel health component it already provides to our crew and passengers. Together this cements our commitment to safety, security and quality service.”

Key differentiators for MedAire are its leading assistance capabilities, technology innovation and strong global footprint, which includes the expertise of 2,300 security personnel located throughout the world, wherever clients need to travel. MedAire is the aviation arm of International SOS, the world's largest assistance company, and has more than 30 years of experience as a leading travel safety provider for business aviation.

MedAire CEO Bill Dolny adds: “We are excited about the opportunity to further our longstanding relationship with Metrojet and its commitment to safety excellence. The pandemic has changed the landscape we operate within, but security will continue to be a top priority for operators around the world. We are proud to support Metrojet with both our security and medical assistance solutions.”

The operational security solution is underpinned by MedAire's aviation security response centre and complemented by local offices. In Asia, this includes a regional security centre in Singapore, as well as security managers in Beijing, Hong Kong, Shanghai, Seoul and Tokyo.