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Business Air News Bulletin
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Duncan boosts satellite sales shop staff
Aaron Jensen has become manager of Duncan's satellite avionics shop in Seattle, Pete Marte will do the same in White Plains, NY and Oxford, Connecticut, and Mark White will be Gulfstream sales rep in Provo, Utah.
Mark White will be working out of Provo.

Duncan Aviation has hired Aaron Jensen had accepted the position as manager of the Seattle satellite avionics shop.

“After working on the floor for many years with the Seattle satellite, we are proud and excited to have Aaron in a leadership position there,” says manager of satellite operations Matt Nelson. “We feel that Aaron can foster and grow our important customer relationships in that region.”

After spending most of his career in North Carolina, Jensen returned home when he accepted a position with the Duncan Aviation satellite avionics shop at the Boeing Airfield at King County International Airport three years ago.

In his more than 29 years in the aviation industry, Jensen has worked in a variety of positions as an Airframe & Powerplant (A&P) mechanic. He spent time working on cargo planes and special ops surveillance aircraft as a civilian contractor for the Air National Guard. As a shop manager, Jensen supervised several technicians, and they were responsible for maintaining aircraft that were involved in domestic drug interdiction and aerial surveillance.

“The Duncan family has created a legacy that I'm proud to be a part of,” says Jensen. “The company treats its employees well, providing us with all of the resources we need to serve our customers knowledgable, safely and efficiently. We're a small shop that sees a great diversity of work, and we have to problem-solve every day, but we have a great team and an entire company behind us, supporting us all the way. It's just phenomenal.”

Although work is time-consuming, Jensen feels that Duncan Aviation affords him a great work/life balance. When he's not in Duncan has also named Pete Marte as manager of the company's satellite avionics shops in White Plains, New York, and Oxford, Connecticut.

“We have an extremely capable leader, a creative problem-solver and a long-time team member in Pete. He's ready to move into the position at the helm in White Plains and Oxford,” says Nelson. “Our customers in the area have known him for many years, and they trust him.”

“We've been performing avionics line maintenance, inspections, troubleshooting, wire connector repair, small and minor installations. We had been doing some ADS-B installation, even after the mandate deadline, but at the moment, owner/operators are lying low,” says Marte. “We're in the heart of the worst of the outbreak of the coronavirus in the country, and everyone here is aware of that.”

Marte explains that planes are at the airports and hangars are full. Even the folks who manage them are home, and they're staying put; however, they're still asking Marte and his team to get work done while their aircraft are down.

“All we need is access to the aircraft,” he continues. “We can take it from there with no need for face-to-face contact.”

Meanwhile, Mark White has accepted the position of Gulfstream sales representative at the company's full-service facility in Provo, Utah. White brings more than 20 years of Gulfstream sales experience to his new position with Duncan Aviation. During his sales career with territories both east and west of the Mississippi, White amassed a great deal of knowledge and built strong relationships throughout the business aviation community, selling both parts (brakes, landing gear, auxiliary power units) and maintenance/service (airframe, avionics, refurbishments and cabin management).

“From my parts sales days with Gulfstream, I knew Duncan Aviation well and had a great relationship with many team members at the company. I valued their professionalism and knowledge,” he says. “I specifically went after Duncan Aviation because it's an anomaly in today's business environment: It's family owned, it operates according to its strong core values and it has an impeccable reputation in the business aviation industry.”

White says he was drawn to Duncan Aviation because the company's leaders practice what they preach. “If you look at the pictures of the senior management team on the Duncan Aviation website, you'll see every member of the senior team surrounded by family members, and some even have their dogs in the pictures,” says White. “That sends a powerful and positive message about what the leadership and the company value.”

“Although it was tough to take on a new position at a new company in the middle of March during a global pandemic, that's how strongly I believe in Duncan Aviation and how stoked I am to work with our customers at our facility in Provo, Utah.”

“I toured the brand new Duncan Aviation facilities in Provo, Utah, in December, and they are breathtaking. After meeting with Chad (Doehring, VP of operations at Provo), I'm really excited to get to work. Excited and grateful. No matter where you go in life or what you do, you have to be grateful for the opportunities.”

Other News
 
Duncan hires Haugen to manage rapid response teams
July 1, 2024
MRO manager Russ Haugen says his role is made easier because of the expertise and dedication of the MRO teams, which handle an average of 20 AOG requests and service 10-12 aircraft each week.
ATP Codie Sharpe joins Duncan's avionics sales team
May 20, 2024
Pilot and flight instructor Codie Sharpe is excited to meet with customers and help them find the perfect avionics systems for their aircraft.
Corn grows in field of Duncan regional management
May 7, 2024
Susie Corn joined Duncan Aviation as a senior sales rep before becoming regional manager of the South Central US. She's engaged with various teams throughout the sales process and feels well placed to manage them.