Management and jet card provider Jet Linx has opened its New York private terminal at Teterboro airport. The terminal is the company's 18th base location in the US, the first in the tri-state metropolitan area and its first location to be trained and certified in its new proprietary service standards developed by Forbes Travel Guide, based on the same five-star service standards the company uses to rate the finest hotels, restaurants and spas. The announcement was made by Jamie Walker, president and chief executive officer of Jet Linx.
“We are thrilled to announce the opening of our New York private terminal, offering the greater New York, New Jersey and Connecticut area the benefit of our unique and unparalleled local service model,” says Walker. “We are dedicated to serving our clients in a way no other private aviation business can, by providing our aircraft owners and our jet card members with guaranteed private jet services on a local scale to personally serve each client's individual needs. We're excited to introduce Jet Linx and our Forbes Travel Guide five-star standards to the local community.”
Since the company's inception in Omaha, Nebraska in 1999, Jet Linx has limited its service to only serve communities where it has established a private terminal location in order to provide a personalised local service experience. After 10 years of building and refining its Omaha location, in 2009 Jet Linx began expanding its local service offering to other cities across the country. Now, 20 years after founding the company and expanding outside of Omaha, Jet Linx is entering the New York marketplace.
To ensure Jet Linx establishes itself as a local company when entering a new market location, the company partners with influential business leaders in the local community to better navigate the uniqueness of each individual market. Jet Linx New York is being opened in partnership with The Radcliff Companies, a New York-based private investment firm, which brings its local knowledge and support to better serve clients in the New York, New Jersey and Connecticut tri-state area.
“Jet Linx is one of a kind: the only company that couples world-class operational excellence with a bespoke, local customer service experience. Today, we have raised the bar for New York, offering a tasteful, thoughtful private terminal space with a global brand standard. We are excited to elevate the client experience and bring it to the New York region,” states Isaac C. Flanagan, base partner and president for Jet Linx New York.
Located in Teterboro, New Jersey, just 12 miles from midtown Manhattan, the Jet Linx New York private terminal provides maximum convenience and accessibility for its clientele in New York City. Designed by Paul Bennett Architects, the 3,000 sq ft space features an intimate and stylish environment, with a bright comfortable and warm aesthetic, including such decorative elements as teak wood, cognac leather and fluted glass. The new private terminal has a central lounge area as well as several individual seating areas, private conference facility, a fully equipped kitchen and dedicated hospitality area.
Jet Linx recently announced a groundbreaking and unprecedented partnership with Forbes Travel Guide, the world renowned and only independent, global rating system for luxury hotels, restaurants and spas, which provides support services for industries that prioritise service excellence. The collaboration exclusively enables Jet Linx to establish and implement Forbes Travel Guide's preeminent and unparalleled standards of service excellence in private aviation, as well as partner with Forbes Travel Guide in the creation of customised, proprietary Jet Linx standards of excellence.
Following the grand opening celebration, Jet Linx conducted its first day of operation from its newly completed Teterboro Airport location by hosting an inaugural Aviation Safety Symposium, an industry event dedicated to collaboratively advancing the safety standards, operations and culture of the aviation industry in order to build a safer future. The 2019 Aviation Safety Symposium welcomed over two dozen leaders from the aviation community to discuss safety culture, management and risk. In addition to presentations from Sheryl Clarke, Jet Linx director of safety and security, the Symposium featured keynote addresses from Tony Kern, Chief learning officer of Convergent, and Don Chupp, president and CEO of Fireside Partners.