Maintenance support and financial services provider Jet Support Services (JSSI) has acquired MRO software specialist Tracware to enhance its growing suite of technology-enabled services. This is the latest in a series of strategic acquisitions for JSSI, which includes Conklin & de Decker and S3 Aero Specialists.

Tracware provides affordable, high-quality aviation process control software designed to manage workflows for third-party MRO providers, original equipment manufacturers (OEMs) and those managing their own aircraft fleet.

“We're responsible for maintaining in excess of 2,000 business and regional jets and helicopters around the world. As a result, we manage close to 10,000 maintenance events per year, working with a wide cross section of MROs,” says president and CEO Neil W Book. “Tracware's comprehensive understanding of the specific processes and requirements these businesses need to thrive operationally, combined with JSSI's capabilities, presents many opportunities to better serve our customers at every stage of aircraft ownership and to deliver technology enhancements to industry partners.”

Tracware will be recognised as a JSSI company and will continue to develop software to address the complex needs of the aviation MRO industry. All of Tracware's employees and operations will be integrated with JSSI, providing a clear path for the business to accelerate growth.

“We are proud to be joining this global and innovative company and look forward to pairing the exceptional customer service, stability and technical expertise Tracware is known for with the maintenance industry expertise, buying power and global reach of JSSI,” adds Tracware founder and managing director Andrew Maley. “This business combination will allow us to further enhance our current products and service offerings, leveraging decades of JSSI maintenance data to better meet the requirements of MROs globally.”

Tracware was formed in the UK in 1999 by a team of aviation professionals, project managers, business analysts and engineering consultants with extensive practical experience in aviation MRO and manufacturing. The company is headquartered on the Isle of Wight, off the south coast of England.

For 30 years, JSSI has been providing maintenance programs to the aviation industry, covering virtually all makes and models of aircraft, engines and APUs. It provides customers with comprehensive, flexible and affordable financial programs and tools for managing the often unpredictable costs of operating and maintaining business and commercial jets, turboprops and helicopters. As the creator of the Tip-to-Tail Program, JSSI is the only single source provider of this trademarked service. The company serves customers globally and manages maintenance services through its worldwide infrastructure of certified technical advisors.