This website uses cookies
More information
Site Filter — Worldwide / All Aircraft
Bombardier looks back on M&O conference success
Aimed at enhancing customer knowledge of in-service activities, products and programme developments, Bombardier's Florida conference gave particular prominence to its new Miami facility and Global 7500 updates.

Bombardier Business Aircraft reports that its August 2019 maintenance and operations (M&O) conference in Fort Lauderdale, Florida was a 'resounding success', offering customers and operators from around the world an opportunity to learn about its latest in-service activities, products and key programme development updates such as the development of the new Miami service centre in Miami-Dade County.

This year's event brought together more than 125 customers and operators for two days of detailed educational sessions, including updates on key programmes such as Global 7500 aircraft. Attendees also benefited from platform-specific technical and operational discussions to gain and share insight with Bombardier and the operator community. M&O USA is just one of several customer events planned for this year.

“At Bombardier we are always seeking ways to ensure customers receive an exceptional experience at all levels of the customer service journey,” says vice president and general manager of customer experience Jean-Christophe Gallagher. “In-depth customer-driven events such as these offer an essential channel to share important information about our products and services. They are invaluable in helping us provide the best service experience possible.”

Bombardier has a strong customer service footprint in the US, and its new 300,000 sq ft facility at Miami-Opa Locka Executive airport will feature expanded maintenance capabilities and will be fully equipped to perform scheduled and unscheduled maintenance, aircraft modifications, avionics installations and aircraft on ground support (AOG) for all of Bombardier's family of business jets including Learjet, Challenger and Global aircraft.

Along with a major expansion of the service centre expansion at the Seletar aerospace centre in Singapore, the addition of new line maintenance stations in Dubai and Biggin Hill, mobile truck response team (MRT) enhancements in the US and Europe and the addition of a dedicated Challenger 300 MRT aircraft, such expansive initiatives underscore Bombardier's ongoing commitment to providing the most comprehensive onsite, mobile and aircraft on ground resolution services in the industry.

Other News
 
HK Bellawings gladly receives flagship Global 7500
July 11, 2021
Since its inception, HK Bellawings has maintained a top ranking in terms of fleet size in the Asia Pacific region and garnered praise from clients for its flexibility and adaptability. A Global 7500 will do its reputation no harm.
Bombardier service centres singled out for Diamond praise
May 21, 2021
The AMT Diamond Award of Excellence is presented to organisations that provide 100 per cent of their eligible technicians with regulatory, airworthiness and safety awareness training programmes within a given year.
Apprenticeship scheme is part of ‘building back better’
May 21, 2021
Bombardier has worked closely with Seetec, an employee-owned business group based in the UK and Ireland, to develop its apprenticeship programme. The programme will be hosted by the London Biggin Hill service centre.