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Multiple appointments strengthen Duncan team
Ryan Blake is tasked with developing the service offering at Duncan's new Provo facility, while Tim Kelly is returning to his former stomping ground in the Great Lakes. Mark Kahle joins in Michigan.
Duncan Aviation's Great Lakes regional manager Tim Kelly.

Duncan Aviation has hired Ryan Blake as Gulfstream airframe sales and services representative at its Provo, Utah, facility. The new facility in Provo is ramping up to provide access to Duncan's full range of services to west coast customers and beyond. Currently, one of the 43,000 sq ft hangars is online and open for business, with a paint hangar slated to be up and running in the spring of 2019.

“Our Gulfstream customers now have an additional resource at Provo,” says manager of airframe and engine sales Ryan Huss. “With Ryan's years as a pilot and his considerable experience in sales, we're happy to welcome him to the family.”

Blake has his private and commercial pilot's licences, and he served as a flight instructor for many years in the Salt Lake City area. Prior to joining Duncan Aviation in November 2018, he sold medical devices to hospitals and doctors, covering roughly the same territory in the western US.

“My goal is to serve as a great resource for our customers and my fellow team members,” he comments. “I plan to provide value for our customers and assure them that they will experience the well-known Duncan Aviation quality and level of service when they bring their aircraft to our Provo facility.”

Duncan Aviation is also transitioning regional avionics sales manager Tim Kelly to the role of regional sales manager for the Great Lakes region. Kelly joined the Duncan Aviation team in May 2018 and has more than 30 years of aviation experience and knowledge to help support Duncan's customers around the Great Lakes.

“I look forward to reconnecting with many of my former Great Lakes area customers as well as meeting new ones and helping them support their business aircraft service needs,” he says. “Duncan Aviation has such an excellent reputation for ethics and integrity within our industry, it is an honour to be part of the team.”

Manager of regional service sales Phil Suglia adds: “Tim is a long-time advocate of Duncan Aviation, and we're delighted he's willing to use his knowledge and years of experience to directly serve our clients and team members.”

Kelly spent 30 years with Bendix-King/AlliedSignal Aerospace and then Honeywell International, where he gained experience in the areas of component troubleshooting, certification, engineering and customer service. While at Honeywell, Kelly supported sales efforts in both the business jet and commercial aviation divisions. He started his aviation career in the United States Navy as an aviation fire control technician, working on the Grumman A-6E aircraft in the Seventh Fleet aboard the USS Ranger.

Duncan has also recently welcomed a new manager of its avionics install/line services department Mark Kahle to its full-service facility in Battle Creek, Michigan. When he started at the company in 1998, Kahle served as a wiring apprentice in the installation department, transitioning to team leader several years later. During the last several years, he has worked in the engineering and certification services department as a coordinator and team leader.

Kahle has spent his 21-year career with Duncan Aviation at its Lincoln, Nebraska, facility, and welcomes the opportunity to work with Duncan Aviation team members and customers in his new capacity.

“Duncan Aviation has provided me many opportunities during my aviation career, and I'm grateful for each of them,” he says. “My transition to Battle Creek is yet another. I'm excited to join the avionics team and am looking forward to working alongside of all of our team members as we strive to provide the best service and experience possible for each of our customers.”

Shane Heier has been named as RRT assistant manager west coast, focusing on AOG and scheduled engine calls for the western regions of the United States. He has worked for the company for 19 years.

Heier joins Andrew Arcuri, RRT assistant manager east coast, to provide customer continuity and support to the United States and beyond for all in-the-field engine services. Together, Heier and Arcuri will continue to expand Duncan Aviation's mobile engine service presence to meet the needs of operators anywhere in the world.

“My message to operators is that no matter where they are or when the need arises, we will answer the call and deliver the highest level of professional support and experience,” he says. “The service is the same as they would receive through any of our service facilities.”

Finally, Duncan has appointed 18-year company veteran Adam Beach as sales representative for the paint and interior sales team at its new Provo, Utah, facility. While leadership and the technical side of the business are nothing new to Beach as he has fulfilled various leadership and technical roles at Duncan Aviation for the last decade, sales is a new experience.

“I'm looking forward to supporting the company and our customers in a new role,” he comments. “I've spent my career at Duncan Aviation in production. Now, I'll learn new aspects of the company, working with the Lincoln and Battle Creek sales teams, to help customers receive accurate and comprehensive quotes for the services they need, as well as excellent support before and after the work.”

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