Signature TechnicAir has successfully launched five new mobile service unit (MSU) operations across the US at Signature Flight Support locations in Teterboro airport, Dallas Love Field, Scottsdale airport, Greensboro's Piedmont Triad International airport and Kansas City's Charles B Wheeler Downtown airport. They complement three existing operations in the UK at Bournemouth airport, London Biggin Hill airport and London Luton airport.
The vehicles are outfitted with new tooling and staffed by technicians with an average of 25 years of aviation experience. The MSU teams are able to provide AOG, on-call and light scheduled maintenance when and where customers require service. A new, dedicated AOG hotline provides 24/7/365 live access to technical personnel ready to assist with initial troubleshooting, assessment of required resources and logistics, as well as communication of the expected timeline and probable cost of a resolution.
Vice president of operations Dean Obr comments: “We are excited to introduce this highly valued service to our customers and to our greater family of operators frequenting Signature Flight Support locations.” Director of mobile services Mark Singer adds: “Our team's experience, passion and responsiveness combined with the right resources and processes enables us to rapidly resolve mechanical issues and get the aircraft mission ready again as efficiently as possible.”
Signature TechnicAir has also announced multiple new appointments to its team. John Hamshere has been appointed as sales and customer support manager for the Europe, Middle East and Africa region. He is responsible for all sales, commercial and marketing activities and will also provide functional support to the customer support team. He is a licensed engineer with more than 25 years of aviation experience and has been part of the team since 2000 in various engineering roles, most recently as head of maintenance at the Bournemouth facility.
Replacing Hamshere as head of maintenance is Scott Corbett, who has more than 30 years of experience in the aircraft maintenance industry, many of which have been in senior maintenance management roles.
Mark Larsen has joined the company as the new director of sales. As founder and CEO of Larsen Aviation Consulting, a consulting firm focused on MRO and FBO sales and support, he has more than 35 years in the industry. His recent experience includes a 16-year tenure as vice president of large fleet, fractional and government segments for several prominent companies.
Former director of sales Randy Deal is assuming a new role as business development and marketing director. He is tasked with increasing brand awareness and aligning future offerings with customers' needs while driving additional sales across the business.