Operator Ornge has successfully gone live with Ramco's Digital Task Card with eSign-off and Mechanic Anywhere mobile application across all of its maintenance bases. The rollout marks a significant milestone in the Canadian air ambulance provider's digital transformation journey, transitioning its maintenance execution operations from paper-based task cards to a fully mobile-enabled, paperless workflow across its AW139 and PC-12 fleets.

Ramco's eSign-off solution has been designed to meet Transport Canada's sign-off compliance requirements, enabling technicians to execute and digitally sign off maintenance tasks in real time. As part of the implementation, Ornge's existing authored task cards were migrated to an eSign-off-ready format, and Work Summary Reports were introduced to support Ornge's audit and regulatory compliance needs.

With Mechanic Anywhere, Ornge's technicians can now access documentation, execute maintenance tasks and complete digital sign-offs from anywhere, eliminating the delays and inefficiencies associated with paper-based execution. The move to Digital Task Card with eSign-off has also given Ornge's maintenance and quality teams near real-time visibility into work progress, sign-off status and task completion, improving compliance through standardised work-step execution.

Robert Zwanenburg, technical services manager, Ornge, says: “In addition to helping us go paperless, Ramco's Digital Task Card and Mechanic Anywhere app are well positioned to help us in our efforts to ensure timely maintenance turnaround times. We are working as a team to ensure our front-line maintenance crews (AMEs) have the tools they need wherever they're working.”

Manoj Kumar Singh, chief customer officer, aviation, aerospace and defence, Ramco Systems, adds: “Aviation maintenance is moving toward a mobile-first, paperless future, and Ornge's achievement is a great example of what that looks like in practice. This go-live reflects years of investment in building AI-powered tools that are purpose-built for the realities of maintenance execution and for an organisation whose speed is mission-critical and where precision matters even more. Milestones like this are what long-term partnerships like ours with Ornge are built on.”

Ramco Aviation Software is trusted by over 24,000 users to manage more than 4,000 aircraft globally. With in excess of 90 aviation organisations on board, Ramco is the solution of choice for top airlines, third party MROs, large heli-operators, leading defence organisations and major urban air mobility companies around the world. Available on cloud, Ramco Aviation Suite provides accessibility with ‘Anywhere Apps’, significantly accelerating organisational efficiency and agility. Ramco is changing the paradigm of enterprise software with Artificial Intelligence based solutions, intelligent voice enabled user experience and advanced features such as digital task cards, offline maintenance capability, conversational chatbots, HUBs and cognitive solutions.