flyExclusive is launching six new mobile service units (MSUs) for nationwide deployment, marking a significant expansion of the Kinston, North Carolina-headquartered business jet operator's rapid-response maintenance capability and a major investment in fleet reliability.

The new MSUs, positioned in strategic markets across the US Northeast, Southeast and Florida, became fully operational in October 2025, effectively doubling flyExclusive's mobile maintenance footprint. The goal is to have the right number of maintenance resources, both those provided by flyExclusive's preferred partners and internal, in the right places. Each unit includes a dedicated truck outfitted with specialised tooling, diagnostic equipment, parts inventory and newly added maintenance staffing, representing a substantial capital and operational investment designed to accelerate return-to-service performance.

“Our customers expect to depart when their trips are scheduled, and our ability to deliver the experience they expect is driven directly by how rapidly we can return aircraft to service,” says Jim Segrave, founder and CEO of flyExclusive. “These MSUs expand our bandwidth, increase our responsiveness and strengthen our ability to solve problems in real time, on the ramp, at night and wherever our aircraft need support.”

flyExclusive plans to add five additional MSUs in early 2026, ultimately scaling to 20 units and 40 technicians by the end of next year. Based on the company's data, every one per cent improvement in dispatch availability generates approximately $3 million per year in incremental bottom-line profit. With the MSU programme directly accelerating RTS performance across the fleet, the company expects the return on this investment to be effectively immediate.

The company's FAA Part 145-certified MRO in Kinston, North Carolina centrally coordinates MSU deployments using digital work-order systems, real-time tracking and photo documentation, ensuring every remote repair meets the same safety, quality and compliance standards as in-hangar maintenance.

“Our MSU technicians are an extension of our hangar teams,” remarks Alexander Bosco, senior vice president of the flyExclusive MRO business unit. “They carry the same precision, training and accountability into the field, working overnight or in challenging conditions, because minutes matter and reliability defines us.”

Early MSU deployments have already supported successful overnight recoveries in Teterboro, Palm Beach and Atlanta, reducing AOG duration and improving fleet readiness ahead of peak winter demand.

“The expansion of our MSU network reflects disciplined, high-impact investment directly in reliability, customer experience and shareholder value,” Segrave adds. “This is exactly where operational execution delivers real economic return.”