Gulfstream has completed compliance with the Federal Aviation Authority’s (FAA) Safety Management System Voluntary Program (SMSVP) for its Customer Support U.S. repair station network, well ahead of the December 31 deadline. The milestone ensures consistently aligned safety and quality control standards across the Gulfstream Customer Support network.

Earlier this year, the U.S.-E.U. Bilateral Oversight Board required U.S.-based repair stations holding a European Union Aviation Safety Agency (EASA) Part 145 certificate to adopt a safety management system (SMS) as outlined in the SMSVP by the end of 2024. The programme is also recognised by the International Civil Aviation Organization.

“Gulfstream's high safety and quality standards are cornerstones of our culture, and operating at the highest levels of safety is our first priority,” says Lor Izzard, senior vice president, Gulfstream Customer Support. “We were one of the first OEMs to establish a safety management system nearly 20 years ago, laying the groundwork to complete this new compliance ahead of schedule and ensuring our customers benefit from the same industry-leading safety and quality experience across the Gulfstream Customer Support network.”

Established in 2007, Gulfstream’s SMS framework allowed the company to coordinate and execute an updated SMS manual that meets and exceeds the SMSVP requirements at all U.S. repair station facilities, including locations in Mesa, Long Beach, Van Nuys, Palm Beach, Savannah, Brunswick, Westfield, St. Louis, Appleton, Dallas and Fort Worth.

The programme has also been implemented at the company’s repair and overhaul centres in Lincoln, California and Fort Worth, Texas. Gulfstream says the updated system will bring refined data-driven decision making, increased cost savings and greater transparency in safety performance.

The U.S. implementation complements the EASA-governed SMS completed at Gulfstream’s Farnborough service centre in 2024.