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ACE 2026 - September 8th

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Duncan enhances e-commerce platform with online parts
Duncan's parts site offers a comprehensive resource for aircraft parts and in-house repair capabilities. Users can easily search more than 723,000 line items of available inventory and view high-resolution photos.
Customers are encouraged to register for an online account.

Duncan Aviation is introducing online aircraft parts exchange capabilities to its e-commerce platform DuncanAviationParts.com. This new feature allows aircraft owners, operators and parts brokers to conveniently complete exchange parts transactions entirely online, streamlining the parts procurement process.

The DuncanAviationParts.com platform has experienced significant growth in sales and traffic, reflecting the increasing demand for online parts purchasing.

“With this latest enhancement, customers can now complete exchange transactions entirely online, including submitting core return details easily,” says Crystal Osmera, business development coordinator for parts and rotables sales/e-commerce. “In addition, we're working on exciting new features that will offer even more convenience and value, including ways to reward our loyal customers.”

The site offers a comprehensive resource for aircraft parts and in-house repair capabilities. Users can easily search more than 723,000 line items of available inventory, view high-resolution photos of popular parts, check stock availability, explore in-house repair services and request instant quotes.

To access the full benefits, customers are encouraged to register for an account online. Existing account holders can use their current login credentials. Registered users gain immediate access to pricing, quantities and essential documents, including traceability papers and 8130 dual-release tags. Domestic customers can also purchase outright parts with a credit card or net terms.

Duncan plans to introduce additional features in the future, including international sales and parts purchased through other inventory programme partners.

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