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MedAire

Security

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MedAire advances security awareness
Enhancements to its portal and app deliver faster, more accurate information by integrating more precise data, visualisations and timely notifications, enabling better decision-making in real-time.

MedAire has introduced new enhancements to its Aviation Security Alerts that clients will experience through its Member portal and Aviation app:

- Greater resolution and detail: The new alerts feature embedded maps and pictures, offering a clearer understanding of incidents. Enhanced iconography includes more detailed icons representing Travel Security, Medical, Aviation Security (AVSEC) and breaking alerts. Icons are animated for alerts issued within the past 24 hours, ensuring that critical information stands out.

- Significantly improved geolocation capabilities: Deliver alerts by Flight Information Region (FIR) and specific airports, providing precise location data. Multiple geolocated icons per alert offer greater accuracy, specifying exact points on earth and radius markers. Alerts can also span multiple countries, offering broader situational awareness.

- Breaking alerts: These are issued when a new reportable event is discovered but not confirmed. Initially marked as ‘Investigating’, they concisely summarise the possible event without immediate advice or analysis. They are followed by either a ‘Standing Down’ or ‘Confirmed’ notification. Confirmed alerts are supplemented by detailed analysis and recommendations.

Interpreting and understanding these updates are now more intuitive:

- Icons and animations: Smaller, more detailed icons help quickly identify the nature of the alert. Animated icons pulse to indicate alerts less than 24 hours old, highlighting recent developments.

- Embedded maps and pictures: These visual tools offer a clearer understanding of incident locations and contexts, helping assess risks precisely.

- Geolocation capabilities: Flight Information Region (FIR) and specific airports alert about threats related to specific flight paths and gate operations. Multiple geolocated icons indicate various affected zones, aiding in strategic planning and risk assessment.

- Alert categories and notifications: The transition from ‘Investigating’ to ‘Standing Down’ or ‘Confirmed’ provides a clear response workflow. Confirmed alerts include detailed analysis and actionable recommendations.

Over the years, MedAire’s commitment to aviation security has remained steadfast, driving continuous innovation and enhancement of these services since 2001.

“Our goal was to create a system that informs and empowers our clients,” says John Cauthen, director of security, aviation and maritime. “With these enhancements, we‘re delivering faster, more accurate information, enabling better decision-making in real-time.”

NBAA-BACE 2024 attendees are invited to stop by the MedAire booth #810 to learn more and see demonstrations of these Security enhancements as well as listen to live MedLink calls as they happen.

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