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Business Air News Bulletin
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Keystone Turbine Services makes R-R Best in Class again
As evidenced by four wins, PAG's commitment to service excellence gives M250 and RR300 customers the peace of mind to know they will consistently receive the very best in quality, performance and reliability.
PAG vice president engine services Keith Stringer, KST director of production Anthony Carter, PAG president and CEO David Mast, R-R Defense helicopter program director Scott Cunningham and PAG chief sales and marketing officer Ketan Desai.

Rolls-Royce has named the winners of its 2024 FIRST Network Quality Awards, selected for outstanding performance in the areas: Best in Class, FIRST Class Service, Outstanding Partnership and Trusted to Deliver Excellence.

Keystone Turbine Services, a division of Precision Aviation Group's (PAG) engine services group, has received the Rolls-Royce Best in Class Award for the the fourth consecutive year.

The award honours the Rolls-Royce FIRST Network facility that consistently delivers the very best service, quality and reliability to operators of the M250 and RR300 series of gas turbine engines and related components.

Keystone is located in Coatesville, Pennsylvania and has over 47 years of gas turbine engine experience. As Rolls-Royce’s second largest certificated, Authorised Maintenance Repair and Overhaul Center, it supports all variants of the M250 and RR300 series of gas turbine engines including modules, accessories and components. Keystone is an FAA and EASA certificated Part 145 repair station and a certificated Honeywell Authorised Warranty and Repair Station for maintenance, overhaul, repair and testing of Rolls-Royce M250 and RR300 engines. It also supports Pratt & Whitney PT6A and PT6T series fuel controls, power turbine governors and related accessories.

"It is wonderful to recognise our partners at PAG with this year's Best in Class Award," says Rolls-Royce Corp helicopter programme director Scott Cunningham. "As evident by the long-standing history with this award, PAG's commitment to service excellence gives M250 and RR300 customers the peace of mind to know they will consistently receive the very best in quality, performance and reliability without question."

"Among other exceptional MRO service centres within the network, we are thrilled to be recognised by our trusted partners, customers and Rolls-Royce to receive such a coveted award," says PAG president and CEO David Mast. "Our customers, and the experience we deliver to them, are at the forefront of everything we do. This award truly acknowledges our hard work, commitment to our customers, and being best in class. I take great pride in sharing this distinguished award with our exceptional employees."

FIRST Class Service went to StandardAero, for consistently going above and beyond to meet its customers' needs. The team that continually demonstrates a 'can-do' mindset; proactively works with its customers to overcome challenges, anticipates their needs, and implements creative solutions to keep its customers in the air.

Outstanding Partnership went to AeroMaritime Malta-ITP Aero in recognition of its role as an enabling partner, integral to the overall success of the Rolls-Royce FIRST Network. This team is critical to market success by consistently developing innovative and cost-effective capabilities to support the operator, the FIRST Network and Rolls-Royce.

Trusted to Deliver Excellence was Asia Pacific Aerospace in Brisban, Australia, for consistently delivering on promises. It is a team that performs in accordance with a 'promises made, promises kept' mindset and continually goes out of its way to ensure performance matches commitments while being counted on to deliver quality every time.

David Brulotte, Rolls-Royce FIRST Network manager, says: “Our FIRST Network Quality Awards celebrate the excellence in helicopter engine maintenance and repair. We are proud to recognise this year's recipients for their dedication to delivering top-tier service and unparalleled reliability, embodying the hallmark qualities of the Rolls-Royce brand.”

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