Nolinor Aviation says it has become the first airline in Canada to integrate artificial intelligence (AI) into an SMS, enabling the automation of several reporting processes. Twenty years ago, Nolinor Aviation was the first airline in Canadian civil aviation history to receive full TC approval for its SMS, it says.

“Processing reports has always represented a significant workload for our team. We worked with P3F to study our processes and come up with practical solutions to automate a significant part of the process by integrating various AI solutions,” says safety management systems director Olivier Richer. “The new solution enables us to process reports faster and more efficiently. As a bonus, the system now produces recommendations that we can draw on to further improve our flight operations and strengthen our safety mission.”

This partnership between digital agency P3F and Nolinor Aviation opens the door to larger projects; the carrier is already thinking of adding other functions to its system. “The results are very promising, and we now want to add additional resources to take things even further. That’s why our company recently became a partner of the Institut québécois d'intelligence artificielle (MILA), to add additional resources and talent,” adds president Marco Prud’homme.