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Business Air News Bulletin
Business Air News Bulletin
The monthly news publication for aviation professionals.

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Walker gets into his stride as he celebrates 20 years
Jamie Walker has navigated a successful trajectory for Jet Linx through robust and challenging times, as well as during a global pandemic. Under his leadership, Jet Linx has grown from a dozen team members to over 585.

Jet Linx is celebrating the 20th career anniversary of president and CEO Jamie Walker, and the innovation and growth experienced under his tenure thus far.

Throughout his two decades of growing the business, from the inception of the industry's first private terminal concept in 2002, later expanded to a network of base locations nationwide to offer guaranteed private jet services to Fortune 500 companies and private individuals in 2008, to the introduction of the first operator-backed jet card in 2004 to partnering with Forbes Travel Guide to establish the industry's first independent five-star training and audit standards in 2019, Walker has helped redefine the paradigm of private aviation services, pioneering a revolutionary business model, introducing high standards of service excellence and implementing a strong commitment to safety.

He has navigated a successful trajectory for Jet Linx through robust and challenging economic times, as well as during an unprecedented global pandemic. Under his leadership, Jet Linx has grown from a dozen total team members to over 585, a 1,850 per cent increase, and from eight pilots to more than 265, representing a 3,212 per cent increase. With a current fleet size of over 110 private jet aircraft, Jet Linx maintains a one-to-12 aircraft-to-member ratio, supporting its commitment of guaranteed jet availability for its members.

When Walker joined Jet Linx in 2002 as its director of sales and marketing alongside his father Denny Walker, who founded the company in 1999, they had a vision for the client experience that transformed the then family-owned, local business into a globally-respected private aviation provider. Alongside a team of 12, Walker instituted a client-first mindset by codifying the company's core values of compassion, integrity, selflessness, dedication and enthusiasm.

By 2004, he created a vertically-integrated organisation, with a jet card programme and a formal aircraft management programme, providing full-service, local support to oversee maintenance, management of personnel and pilot training. He also led the effort for Jet Linx to obtain its own FAA Part 135 certificate. In 2007, he took the reigns as company president and CEO.

He pioneered the locally-focused base model, offering personalised, high-touch local service to members and aircraft owners through private terminals. In 2008, Jet Linx Indianapolis became the second private terminal outside of Omaha, while locations in Dallas and Denver soon followed. Today, Jet Linx is the only private aviation company that operates private terminals exclusively for its aircraft owners and jet card members featuring local pilots, local aircraft and local flight concierge in more than 20 cities nationwide from the East Coast to Florida, the Midwest, Texas and beyond. Jet Linx base locations have grown 2,000 per cent under Mr. Walker's tenure, with additional locations on the horizon.

His dedication to service excellence has spurred additional innovations, including a strategic partnership with Forbes Travel Guide (FTG) in 2019. In this industry-first partnership, Jet Linx collaborated with FTG to create a customised, proprietary training regimen, establishing an industry-leading standard of luxury customer service in private aviation. Mr. Walker also supported the creation and continued development of the company's client-focused luxury benefits programme Elevated Lifestyle, established in 2015, as well as an exclusive hotel benefits programme, which features over 80 star-rated partner properties worldwide.

The company has also distinguished itself as a leader in safety thanks to its firm commitment and robust technologies, such as the Aviation Safety Action Program (ASAP) and pilot fatigue monitoring software, earning Wyvern Wingman status every cycle since 2014, becoming the first operator to earn the ARGUS Platinum Elite rating, having maintained the Platinum designation every cycle since 2007, while also maintaining IS-BAO Stage III status since 2015.

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