Tecnam has appointed Volodymyr Rizzitano as the new customer service manager for Tecnam worldwide. He will be responsible for all service activities, primarily maintaining customer satisfaction by providing problem-solving support to final customers and to the network of Tecnam service centres worldwide.

Ukraine national Rizzitano moved to Italy where he graduated as as aeronautical expert at Polotecnico Fermi Gadda. Passionate about aviation from a young age, he joined Tecnam's technical support department in 2014. From there, he became the engineering manager of the company's maintenance organisation and subsequently aircraft delivery manager, building strong relationships with customers. He holds a PPL from Tecnam's flight academy and speaks several languages including Russian, English, Italian, Ukrainian and Polish.

“We want to serve our customers better; we want to exceed their expectations. I am sure that Volodymyr will excel in his new role and will ensure a tighter coordination of our service operations and meet our goals in terms of customer satisfaction,” says managing director Giovanni Pascale.

“I am so honoured to be stepping into this new role," adds Rizzitano. "It is exciting to work in a company like Tecnam that focuses on young talents and gives them the opportunity to build and apply their skills, reaching their full professional potential.”