Canada's Innotech-Execaire Aviation Group (IEAG) has expanded the concierge services capability of both its aircraft management and charter operating units for the benefit of its clients via the introduction of Prestige Concierge Service by IEAG.
IEAG manages over 40 aircraft across Canada under the Execaire and Image Air brands and holds IS-BAO Stage III and ARGUS Platinum certifications. With aircraft based across Canada including Halifax, Montreal, Toronto, Hamilton, Windsor, Winnipeg, Calgary and Vancouver, the Prestige Concierge Service will help IEAG engage its customers by opening doors to high-touch personalised service, a wealth of special offers, as well as access to extraordinary experiences.
“This Prestige Concierge Service is a true testament to our customer service philosophy and our efforts to consistently and continuously improve the travel experience for our clients,” says company president Michael Fedele.
Since 1967, corporate aircraft owners have trusted IEAG to manage their aircraft with a fully-integrated service offering and capability that supports its customers throughout their aircraft life cycle.
This new service will allow IEAG clients to benefit from offers and privileges worldwide across a wide range of lifestyle services, including hotels and villas, VIP experiences, culinary adventures and vacation packages.
“We have been providing dedicated concierge services to our client for years, however we are extremely excited to be launching this service enhancement in response to our clients' growing full-service travel needs,” Fedele continues. “This is an important milestone in our services evolution and reinforces our 100 per cent commitment to providing a true lifestyles support experience for our customers.”