Bombardier has appointed Stuart Bailey as GM of its Berlin service centre. Bailey worked at Lufthansa for more than two decades, and his career has taken him across Germany and to assignments in Malta and the US. He has extensive experience in the management of line and base maintenance facilities. His mandate as general manager will be to continue to create winning conditions to further grow and develop the facility and its people.
“We are thrilled to have Stuart join our team,” says Jean-Christophe Gallagher, executive VP of services and support and corporate strategy. “Stuart will continue the important task of further growing business at the new Berlin service centre in addition to providing an unsurpassed customer experience. The newly integrated service centre will allow Bombardier to further expand its worldwide customer support footprint in Europe, and we look forward to offering our customers the outstanding expertise and support only the OEM can provide.”
The team at the Berlin service centre has a long history of providing Bombardier's business aircraft customers with a wide array of MRO services, all carried out with a high commitment to excellence. The addition of this facility to Bombardier's network of wholly owned service centres is a critical piece in the extensive expansion of the company's customer service network worldwide.
This new leadership appointment is the latest in a series of announcements highlighting enhancements to Bombardier's worldwide customer service network. Recent announcements include the expansion of Bombardier's service centre network in Berlin, Miami, Biggin Hill and Singapore and the recently announced new service centre to be built in Melbourne, Australia; new line maintenance stations at strategic locations in the US and Europe; as well as new products and services for customers, including the next steps in Bombardier's digital transformation.